Our 3 Month Clog-Free Guarantee

Q: What does the "3-Month Clog-Free" Guarantee for Gutter Cleaning Include?

A: You deserve a company who 100% stands behind their work. Not only want to make sure that you’re thrilled with our services, we want to help you sleep better at night even after the work is done. If you have received a gutter cleaning that includes a “Clog-Free Guarantee,” That means we will come out free of charge to remove a clogged gutter downspout.

Just let us know if you observe any gutter overflows or draining issues and we will come out as soon as possible to unclog that gutter.

Q: What services include the “Clog-Free Guarantee?”

A: Our Premium & Deluxe Gutter Cleaning Package includes the “Clog-Free Guarantee.” The way the Deluxe Package will appear on your invoice is as such: *Includes a “3-Month Clog-free guarantee.

Q: How long is the “Clog-Free Guarantee” good for after I have my Gutters Cleaned?

A: The Clog-Free Guarantee is valid for 3 months (or 90 days) after the last service date and is included in the up-front cost to the client.

Q: What does the “Clog-Free Guarantee” include?

A: Our “Clog-Free Guarantee” means: if within 3 months after we clean your gutters, you observe that the downspouts are not draining properly, that they are clogged or overflowing with water, you must call us and we will respond to the issue and clear only the clogged downspout free of charge. It does NOT mean a free gutter cleaning in 3 months. It also does NOT mean that we will make a trip at no charge to test downspouts if no clogs have been observed. It also does NOT mean that we will come back out in three months just to check your gutters.

Q: How do I know if my downspouts are clogged?

A: We understand that you are not always home to observe the presence of issues or problems associated with clogged gutters. There are few ways to determine if you suspect that your gutters are overflowing.

First, look for pooling water or dirt that has been eroded away from the area under the gutter or downspout.

Second, look for leaves or debris stuck to the fascia of the gutter (the face of the gutter you can see from the ground); this will indicate that debris has flowed with water from inside the gutter.

Third, take note of downspouts that seem to drain slowly or drip for a few hours or days after it has rained; this indicates a partial blockage where water has pooled in the gutters and slowly draining.

Lastly, if you observe any water in the basement or the walls in the basement look wet, there is a chance that water isn’t flowing away from the property and is flooding the ground near the home’s foundation.

If you have any additional questions, please reach out!

Q: Do we need to be home for the cleaning?

A: You do not need to be home for an estimate or for us to complete the work. We will get everything cleaned up exactly like we said we would. We will send you a text message when we are on the way to your project and when we’re finished. Knowing when someone is on your property, especially when you’re not home, gives you peace of mind and that makes us happy!